Privacy Policy

Last updated October, 2025

Your privacy is of the utmost importance to us. This Privacy Policy explains how VIBR8.AI and our subsidiaries and affiliates (together, "VIBR8", "we" or "us") collect, use, and disclose information about you when you access or use our websites, mobile applications, and other online products and services (collectively, the “Services”), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. Please note that certain of our products and services may be subject to a separate privacy policy. You will know this if those services link to a different notice rather than this policy.

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.

Collection of Information

Information You Provide to Us

We may collect information when you register for an account, participate in interactive features (like submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise interact with us. The information you provide may include:

  • Personal details: your name, email address, linked social media details, and street address.
  • Payment details: payment information.
  • Views and opinions: feedback, survey responses, and other information included within your interactions with us or otherwise provided via the Services. Some users also provide information about how they are feeling in connection with providing feedback or other messages to us, but we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was provided.
  • Employment information: we may also collect employment information if you sign up through one of our special initiatives.
  • Other Information You May Provide: password, language settings, goals, previous meditation experience, sleep habits, and moods and reflections you provide during check-ins.

Information We Collect When You Use the Services or Interact with Us

When you use the Services or interact with us, we collect the following information about you:

  • Usage information: the sessions you use, videos you view, content you listen to, screens or features you access, and other similar types of usage information.
  • Transactional information: information about a purchase, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.
  • Log information: the web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
  • Device information: information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.
  • Communications: we may record our communications including user’s image and voice recording, chat messages, phone, or video calls, such as when you utilize our app, chat-bot or provide us with feedback or market research.

Information We Infer or Generate When You Use the Services

When you use the Services, we infer or generate the following information about you:

  • User ID: a user ID that we will associate with your account.
  • Derived information: information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We may make educated guesses about your gender or age. We may also use information we collect about you to help determine the likelihood of you continuing to use the Services in the future.

Information We Collect from Other Sources

We may also obtain information about you from other sources, including:

  • Transaction information: details from third-parties you use to install our app or purchase a subscription.
  • Calendar information: details from third-party calendar services that you choose to integrate with our services.
  • Social media data: if you create or log into your VIBR8 account through a social media service account, we will have access to information from that account, such as your name and other account information, in accordance with your data sharing settings on that social media service.
  • Third party health app data: with your permission, we may also receive data from your mobile device’s health app (like Apple HealthKit or Google Health Connect), including hours of sleep and sleep goals. However, we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was originally provided.
  • Cookie data: we may collect information via cookies and web beacons.
  • Information you make public: finally, we may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.

Use of Information

We use the information we collect as follows:

  • Provide and maintain the Services, including debugging to identify and repair errors (the legal basis for this processing is the performance of the user agreement between you and VIBR8).
  • Improve the Services, including by developing new products and services (the legal basis for this processing is our legitimate interest in improving and developing new services).
  • Process transactions and fulfill orders (legal basis: performance of agreement between you and VIBR8).
  • Send transactional or relationship messages (receipts, account notifications, customer service responses, etc.).
  • Communicate with you about products, services, and events offered by VIBR8.
  • Monitor and analyze trends and usage.
  • Detect, investigate, and prevent fraud or illegal activity and protect the rights and property of VIBR8 and others.
  • Comply with the law (e.g., tax filings).
  • Create anonymous or aggregated data.
  • Personalize your experience and ads.
  • Facilitate contests, sweepstakes, and promotions.

Disclosures of Information

We may disclose information as described in this Privacy Policy, including:

  • With service providers and contractors.
  • To accountants, auditors, lawyers, and professional advisors to VIBR8.
  • To comply with law or legal process.
  • To protect rights, property, and safety of VIBR8 and others.
  • In connection with a merger, sale, or acquisition.
  • Between and among VIBR8 and affiliates.
  • With employers, family members, or promotional partners if applicable.
  • With your consent or direction.

We may also share aggregated or non-identifiable data.

Advertising & Analytics by Others

We allow third parties to provide analytics services and ads on our behalf. They may use cookies, device identifiers, and similar tools to collect data. VIBR8 and others may use this data for analysis, tracking, targeted ads, and more.

Depending on your location, you can disable cookies or manage preferences via the "Cookie Settings" button located at the bottom of this page or through your browser/device settings.

 

Data Transfer

VIBR8 is based in the U.S. and may process data globally. Where required, protections like Standard Contractual Clauses are used. Copies may be requested at support@vibr8.ai.

 

Privacy Rights & Exercising Your Rights

You may update account info, or email us at support@vibr8.ai. Subject to applicable laws, you may request to:

  • Know/access your information
  • Correct or delete information
  • Opt out of sales/targeted advertising/sharing
  • Limit processing of sensitive data (if applicable)

Requests can be made via email support@vibr8.ai Appeals may also be sent to support@vibr8.ai.

Other Choices

  • Promotional Communications: opt-out via email preferences.
  • Mobile Push Notifications: disable via device settings.

Double Dragon Enterprises, Inc. is the data controller. For inquiries: support@vibr8.ai